Privacy Policy for Wheel Medix

Effective Date Updated: [19/12/2024]

At Wheel Medix ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.wheelmedix.co.uk www.wheelmedics.co.uk www.crackedalloyrepair.co.uk www.alloywheelrepair.xyz] ("Website/s") or engage with our services.

​

1. Information We Collect

We may collect and process the following personal information about you:

​

1.1 Information You Provide:

• Name, address, and contact details (email, phone number).

• Payment information for purchases or services.

• Details provided through contact forms or inquiries.

​

1.2 Information We Automatically Collect:

• Technical information, including IP address, browser type, and operating system.

• Usage data, such as how you interact with our Website.

​

1.3 Information From Third Parties:

• Data received through third-party platforms, such as payment processors or analytics providers.

​

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services.

• To process payments and deliver orders.

• To communicate with you regarding inquiries or services.

• To personalise and improve your experience on our Website.

• To comply with legal obligations and prevent fraudulent activities.

​

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: To fulfil a contract with you, such as delivering services or products.

• Consent: Where you have given clear consent for specific uses, such as marketing.

• Legitimate interests: To improve our services or prevent fraud.

• Legal compliance: To meet our legal obligations.

​

4. Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

​

​

4.1 Types of Cookies:

• Essential cookies for Website functionality.

• Analytical cookies to track Website performance.

• Preference cookies to remember your settings.

You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

​

​

5. Sharing Your Information

We may share your information with:

• Service Providers: Third parties providing IT, payment processing, or delivery services.

• Legal Authorities: When required by law or to protect our rights.

• Business Transfers: In the event of a sale, merger, or restructuring.

We do not sell your personal information to third parties.

​

6. Data Storage and Retention

We store your data securely and retain it only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

​

7. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate data.

• Erasure: Request deletion of your data where applicable.

• Restriction: Limit the processing of your data.

• Portability: Request transfer of your data to another service provider.

• Objection: Object to the processing of your data in certain circumstances.

To exercise these rights, contact us at [repairs@wheelmedics.co.uk].

​

​

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss.

​

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.

​

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

​

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: repairs@wheelmedics.co.uk

• Telephone: 01252 950212

• ​

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our Website, you agree to the terms outlined in this policy.